If you're experiencing access issues with your Kajabi account, whether you're an account user or a site owner, worry not. Regaining access on Kajabi is a seamless process. Let's walk you through the steps to securely reset your Kajabi password.
Start by heading to the Kajabi Login Page. Here, you'll find an option labeled "Forgot password?" Click on it to initiate the reset process. If the email address you provide is registered with us, you'll promptly receive a password recovery link from the Kajabi Support Team. Occasionally, there might be a hiccup. You could encounter an error message indicating that your Reset Password Token is invalid. This usually means your recovery link has expired. If this happens, just revisit the Kajabi Login Page and repeat the reset process to receive a new link.
If you didn't spot the recovery email in your inbox, it's possible that it ended up in your spam or junk folder, so it's a good idea to check there. If the email is still elusive, you might want to use a different email address. However, it's worth noting that if you're a customer associated with a specific Kajabi site, you'll need to reset your password through that particular site. For Kajabi site owners who are unable to log in, reaching out directly to Kajabi Support is the recommended course of action.
Kajabi has introduced a feature known as "Password Complexity" that prioritizes the safety and integrity of your account. This protocol demands that every password should have a minimum length of 10 characters. Moreover, it should be a mix of uppercase and lowercase letters, along with numbers and special characters like !, ?, $, and others. By adhering to these standards, you don't just ensure effortless access to your Kajabi account, but also add an extra layer of defense against potential security breaches.